Thank you for the screenshot, Shoji.
We regret the inconvenience, have you used AVG Clear tool to uninstall this trial version? If not, refer this article: http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to download and run AVG Clear, remover tool to remove AVG with its traces. Note: Run AVG Clear tool first.
Reinstall your AVG Antivirus Free as suggested here: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free and check if the issue persists.
Hello Shoji,
That’s certainly not how we want your AVG to work. Please repair AVG Antivirus free http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG from the control panel, restart the PC and then check the status.
Thank you for the screenshot, Shoji.
We regret the inconvenience, have you used AVG Clear tool to uninstall this trial version? If not, refer this article: http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to download and run AVG Clear, remover tool to remove AVG with its traces. Note: Run AVG Clear tool first.
Reinstall your AVG Antivirus Free as suggested here: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free and check if the issue persists.
I am using AVG Antivirus free. After a successful scan, It displays " Your computer is not protected" , Computer protection turns off.
How to turn on the computer protection.?
Shoji,
I appreciate your efforts and patience so far. To analyze the issue further, I need to submit your concern to our senior technicians along with other diagnostic logs. I have sent you an email with steps on how to collect and upload the data required for analyzing your issue. Please check your inbox and spam/junk folder as well.
I unistaled the AVG and re installed AVG Free as you suggested,
No problem but I have had the same problem,
Am I protected, or NOT?
How to turn on Computer Protection?
Hello Shoji,
That’s certainly not how we want your AVG to work. Please repair AVG Antivirus free http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG from the control panel, restart the PC and then check the status.