Hello Luc,
I am sorry for the incovneience caused.
The reason fro this issue is because from older 2016 version the new version 2017 will get installed. Please follow below mentioned instructions to fix the issue:
1) Run AVG removal tool as mentioned in this article: http://avgread.me/1DEtNP0 and restart PC, this will remove the old 2016 version of AVG IS from the computer.
2) AVG IS new version will be shown in the Control panel and AVG icon will be missing on desktop.
3)From C:\Drive>Program Files(x86)>AVG>Setup>avgsetupx.exe>Click on
"Continue", AVG IS will proceed with installation automatically no restart required, this will fix the issue.
4)Please delete AVG remover folder from "C drive".
Feel free to contact us if you need further assistance.
Hello everyone.
I had the following error message: "Installation Error: AVG Antivirus is already installed, please,
uninstall the previous version first." I was trying to reinstall the AVG Antivirus program, but some leftover files were left behind when I discarded the intallation. If you do not see the AVG anywhere and you cannot find it anywhere, you can try this:
It worked for me. After these steps, downloaded the AVG Antivirus program again and run the installation again.
For Mac Computers:
1- Open Macintosh HD
2- Open Library Folder
3- Open Application Support Folder
4- Move to Trash: AVG Antivirus Folder
5- Move to Trash: AVGHUB
6- Exit screen
7- Downloard the AVG program
8- Install
Good luck and hope this might help!
Hello,
My licence of Internet Security just ended. So I payed for a new licence that ends at August 2019. I succeeded to install. But now I see an exclamation mark in the middle of the AVG icon . When I open it, I see the following in the pop-up screen: part 1: 'Open AVG' - part 2 : 'Internet Security (Open - Scan computer - Protection:On) - part 3: Internet Security (Scan now - Proection enabled).
When I open part 2 (Internet Security) everyhting is protected, I also see the new licence. But when I go to part 3 and open 'San now' it still asks to renew my licence. Everything is not protected. That is the older version of course.
How can I delete this one?
Thanks
Luc
Hello everyone.
I had the following error message: "Installation Error: AVG Antivirus is already installed, please,
uninstall the previous version first." I was trying to reinstall the AVG Antivirus program, but some leftover files were left behind when I discarded the intallation. If you do not see the AVG anywhere and you cannot find it anywhere, you can try this:
It worked for me. After these steps, downloaded the AVG Antivirus program again and run the installation again.
For Mac Computers:
1- Open Macintosh HD
2- Open Library Folder
3- Open Application Support Folder
4- Move to Trash: AVG Antivirus Folder
5- Move to Trash: AVGHUB
6- Exit screen
7- Downloard the AVG program
8- Install
Good luck and hope this might help!
Hello Luc,
I am sorry for the incovneience caused.
The reason fro this issue is because from older 2016 version the new version 2017 will get installed. Please follow below mentioned instructions to fix the issue:
1) Run AVG removal tool as mentioned in this article: http://avgread.me/1DEtNP0 and restart PC, this will remove the old 2016 version of AVG IS from the computer.
2) AVG IS new version will be shown in the Control panel and AVG icon will be missing on desktop.
3)From C:\Drive>Program Files(x86)>AVG>Setup>avgsetupx.exe>Click on
"Continue", AVG IS will proceed with installation automatically no restart required, this will fix the issue.
4)Please delete AVG remover folder from "C drive".
Feel free to contact us if you need further assistance.