How to unlock avg anti theft on my phone while it is off line

AVG Protection
5

Hello Luke,
We regret for the inconvenience you are facing with the Antitheft feature. If you have installed AVG AntiVirus on your phone you might have enabled Anti-Theft service. If you change the SIM card the device will be locked automatically. To unlock the device, you need to use your Anti-Theft password.

If you have forgotten Anti-Theft password or when it doesn't accept the password please follow these steps on the article http://avgread.me/1WvQqze . Do not remove your device from the Remote Management at avgmobilation, Removing the device will keep it locked. Also device must be connected to a known network Use your AVG MyAccount or Google Account.

4

Hi Eleazer,

We are happy to help pointing you to the right direction.

Please click on the link below to contact our AVG Mobile team regarding this concern.

Fill up the form and explain your concern. One of our colleagues will contact you via email.

Contact AVG Support - AVG Phone Number, and Chat Support  (https://support.avg.com/support_contact_form?l=en&retUrl=support_Android_AVG_Antivirus)

1

Hi
how can i unlock my sony z3 compact since it is locked with avg anti theft while it is off line. I have tried to put back the previous sim card but it is not working for me.
please what else can be done to have my phone back to normal.

Luke

3

Hello Luke,
We regret for the inconvenience you are facing with the Antitheft feature. If you have installed AVG AntiVirus on your phone you might have enabled Anti-Theft service. If you change the SIM card the device will be locked automatically. To unlock the device, you need to use your Anti-Theft password.

If you have forgotten Anti-Theft password or when it doesn't accept the password please follow these steps on the article http://avgread.me/1WvQqze . Do not remove your device from the Remote Management at avgmobilation, Removing the device will keep it locked. Also device must be connected to a known network Use your AVG MyAccount or Google Account.

2

Hi Eleazer,

We are happy to help pointing you to the right direction.

Please click on the link below to contact our AVG Mobile team regarding this concern.

Fill up the form and explain your concern. One of our colleagues will contact you via email.

https://support.avg.com/support_contact_form?l=en&retUrl=support_Android_AVG_Antivirus  (https://support.avg.com/support_contact_form?l=en&retUrl=support_Android_AVG_Antivirus)