Hello Paul,
We are sorry to hear about the inconvenience caused. We request you to contact our android mobile support team as this community deals with the technical queries regarding AVG Windows products and AVG Android support is provided through email only. Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and explain about your issue completely in description and finally click on Email option. Please select you are using a paid version even it is a free version. The AVG mobile team will reply back to you via email with a resolution. Thank you
I recently purchased an upgrade from the factory-installed version of AVG antivirus for android. however to install the upgrade I have to uninstall the version I have . There is no way to do this so how do I install the upgrade?
Hello Paul,
We are sorry to hear about the inconvenience caused. We request you to contact our android mobile support team as this community deals with the technical queries regarding AVG Windows products and AVG Android support is provided through email only. Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and explain about your issue completely in description and finally click on Email option. Please select you are using a paid version even it is a free version. The AVG mobile team will reply back to you via email with a resolution. Thank you