How to upgrade from 'Basic Protection'?

Hello Stefan. 
Thank you for reaching us here.
According to our records, you have an active paid subscription for AVG File Server Business Edition.
We'd request you to contact our business product support team for help to activate it. Click the link below to get in touch with them:
Official AVG Business Support Request Form (https://support.avg.com/business_contact_form?l=en&retUrl=business)

Hello Stefan. 
Thank you for reaching us here.
According to our records, you have an active paid subscription for AVG File Server Business Edition.
We'd request you to contact our business product support team for help to activate it. Click the link below to get in touch with them:
Official AVG Business Support Request Form (https://support.avg.com/business_contact_form?l=en&retUrl=business)

We are running File Server Business Edition on Windows Server 2012 R2. We have basic antivirus on the server but no protection for web & email. Is there a higher level programme? If so, how do we upgarde? 

many thanks,