How to white list google play music

AVG Protection
3

I followed the Repair instructions as closely as possible as there was no option for Repair - only Change.  I did reinstall all components as well as restarted.  This did not solve the problem.

6

Hi Adam.
We're here to help. Did you add the exception to all AVG components? If you are not sure, remove the exception you added and follow the steps in this link https://support.avg.com/SupportArticleView?urlname=How-to-make-exclusions-from-all-scans-and-shields to add it again. If the issue persists, let us know if it is a free or trial version of AVG you are using. To further narrow down the issue, I'd request to disable each AVG component and verify the issue.

Open AVG, click Menu > Settings > Components. Use On/Off slider against each component to disable or enable them.

1

I'm using version 18.8 of avg antivirus.  How do you white list the google play music app and/or url to so that you can upload music to your google account?  I have tried adding the URL http://google.play.com* and the path to google play music chrome app to the exceptions list and the uploading is still block by avg.  The only way I can currently upload is to manually turn off avg.

2

Thank you for the information Adam,
We request you to Repair AVG Antivirus free, reboot your computer once and check the status.

4

I am using the AVG Free version of the software.  I have added exclusions for the path as well as url and the items will not upload.  I then turned off each component separately and the items would not upload.  The only time the items would upload was if I turn off AVG completely.

5

Hi Adam.
We're here to help. Did you add the exception to all AVG components? If you are not sure, remove the exception you added and follow the steps in this link https://support.avg.com/SupportArticleView?urlname=How-to-make-exclusions-from-all-scans-and-shields to add it again. If the issue persists, let us know if it is a free or trial version of AVG you are using. To further narrow down the issue, I'd request to disable each AVG component and verify the issue.

Open AVG, click Menu > Settings > Components. Use On/Off slider against each component to disable or enable them.