HP OfficeJet 4500 G510g-m Driver problem

General discussion

Santhosh_Pannerselvam February 4, 2021, 3:29pm 3

Hi Juna,

We are sorry to hear this.

We are here to help.

Let us configure the Firewall and check for the issue again.

Refer this article for configuring the System rules https://support.avg.com/SupportArticleView?urlname=AVG-Antivirus-Enhanced-Firewall-System-Rules

Refer this article for configuring the Application rules https://support.avg.com/SupportArticleView?urlname=AVG-Antivirus-Enhanced-Firewall-Application-Rules

Let us know, if you need further help.

Juna_Heinsen February 4, 2021, 1:40pm 1

When I open the HP printer Icon,
it show this F i icon and does nothing further , I can not scan any more with the printer

Santhosh_Pannerselvam February 4, 2021, 3:29pm 2

Hi Juna,

We are sorry to hear this.

We are here to help.

Let us configure the Firewall and check for the issue again.

Refer this article for configuring the System rules https://support.avg.com/SupportArticleView?urlname=AVG-Antivirus-Enhanced-Firewall-System-Rules

Refer this article for configuring the Application rules https://support.avg.com/SupportArticleView?urlname=AVG-Antivirus-Enhanced-Firewall-Application-Rules

Let us know, if you need further help.

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