HTML:Url-inf (Susp) Incoming E-mail Outlook

Viruses & Threats
1

Hi! 


I am getting (continuous?) warnings that outlook e-mails (from my Gmailaccount) have been placed in Quarantine - which makes it impossible to work. I have tried removing the quarantined files, to no avail, because they keep getting added back, and eventually the quarantine-pop-ups make it impossible to permanently remove the files. I have even removed the Gmail account I had added to Outlook that contained the files. I also removed the files in Gmail-webmail, but AVG is placing all the mails in Quarantine.

Do you have a solution?

2

Hello Mirjan, 

We will check and help you to resolve it. Could you please share the screenshot of the error message (http://https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot) which you received from AVG?

Please confirm the version of AVG program and operating system installed in your PC.

Does AVG block all incoming emails or does it blocked any specific sender?

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.