https://support.avg.com/answers?id=906b0000000Dh0e

Viruses & Threats
1

Hello Meredith,
We apologize for the inconvenience. We have escalated the logs you have submitted to the senior team. They will analyse the logs and contact you through email with the solution. We appreciate your time and co-operation.
Thank you

2

Hello Meredith,
We apologize for the inconvenience. We have escalated the logs you have submitted to the senior team. They will analyse the logs and contact you through email with the solution. We appreciate your time and co-operation.
Thank you