For the last few years I've been able to pay for two licences for my computers for £46.99. Today, I've received an email to say that this price has risen to £74.99 - a rise of nearly £30 for ten licenses. I don't need ten, I need two and at a time when business is at it's quietest because of the virus and lockdown, this is a really poor time to raise the prices. Please can I go back to paying for two licenses, otherwise I will have to take my business elsewhere, which is a shame because I've been with AVG for as long as I can remember.
I don't believe I have shared any account/order or personal information above. Your reply via email "We have made significant improvements to our detection rates over the last year and we expect to continue this investment as the threat landscape is getting more complex and thus had to increase the price." does not justify the price increase of nearly £30, and at a time when businesses are struggling to make ends meet. Is there anything you can do for businesses that are going through a tough time at the moment as you have not acknowledged this at all? And I still don't understand why I have to pay for a minimum of ten licenses when up until recently I only paid for two? I asked whether you could accommodate my need for two licenses rather than ten, if you cannot then please tell me, don't beat around the bush so I can make a more informed decision.
Hi Curlew,
We will help you to clarify the charge.
It isn't recommended to share account/order, personal info over this public post
We have sent you an email to your registered email address. Please check for the email and revert back to us
I don't believe I have shared any account/order or personal information above. Your reply via email "We have made significant improvements to our detection rates over the last year and we expect to continue this investment as the threat landscape is getting more complex and thus had to increase the price." does not justify the price increase of nearly £30, and at a time when businesses are struggling to make ends meet. Is there anything you can do for businesses that are going through a tough time at the moment as you have not acknowledged this at all? And I still don't understand why I have to pay for a minimum of ten licenses when up until recently I only paid for two? I asked whether you could accommodate my need for two licenses rather than ten, if you cannot then please tell me, don't beat around the bush so I can make a more informed decision.
Let us attempt to clarify this for you, Gwen.
Due to privacy concerns, we'll not be able to share the product details over this post. Hence, we've sent you an email regarding it.
Please check & revert to us to proceed further.