Hello Jose,
We apologize for the inconvenience. We see from your record that the payment that was made on 2016-07-12 was declined due to transaction error. The money should have been credited back to your account by your bank, please check the same and place the order for AVG Protection again. After which you will be able to use the product.
Thank you.
how can i get support when i already done the payment of the antivirus? it is almost one month ago i did the payment and i still waiting to validate the antivirus program?
the page is only for customers, so how can i get whe it is my first payment??
this is is silly question
please i need your support to validate the antivirus when i already done the payment almost one month ago
Hello Jose,
We apologize for the inconvenience. We see from your record that the payment that was made on 2016-07-12 was declined due to transaction error. The money should have been credited back to your account by your bank, please check the same and place the order for AVG Protection again. After which you will be able to use the product.
Thank you.