Hello Angela,
I am sorry to know that.
If the subscription window doesn't have enter license option then you should have logged into your AVG my account on the interface.
Please check on subscription window you will have "log out account", please click on it and then you will be able to find the "Enter license" option.
Click on it and enter the license that you have purchased to get the product activated.
Feel free to contact us if you need further assistance.
I have an active AVG licence for the Internet Security Package. I have recently updated to windows 10 and have installed AVG internet security giving me a trial period. I cannot find where to enter my licence number. I have gone into <menu<about<subscriptions but it does not give me an option to enter a licence number.
Also if go to 'manage my subscriptions' my current subscription does not seen to exist.
Please help
Hello Angela,
I am sorry to know that.
If the subscription window doesn't have enter license option then you should have logged into your AVG my account on the interface.
Please check on subscription window you will have "log out account", please click on it and then you will be able to find the "Enter license" option.
Click on it and enter the license that you have purchased to get the product activated.
Feel free to contact us if you need further assistance.