Hello Jennifer,
Thank you for contacting AVG Community Support.
We understand that AVG applicaiton asks for payment to resolve the issue even after purchase. We'll certainly check and help you out.
The performance or privacy issues which are showing at the end of AVG Internet Security scan are not an actual issue but a campaign pop-up about AVG Secure VPN and AVG TuneUp program. The issues listed can be fixed by those two programs, so if you want to purchase those programs, please click on resolve now, it will be redirected to purchase page or if you do not wish to purchase it, just click on "skip for now' and skip those campaign pop-ups
We have classified AVG products into protection, performance and privacy. AVG is well known for it's protection software but most of the user not aware of the other AVG Products which could be so helpful. In order to make aware of our other products and it's use, this feature is added as a campaign. A lot of our customers benefitted through this service, if you would like to disable it, we can help you with that. Please follow the below article to disable AVG offers: | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-antivirus-popup-notifications&q=popups&supportType=home)
Thank you and keep us updated.
Hello Jennifer,
Thank you for contacting AVG Community Support.
We understand that AVG applicaiton asks for payment to resolve the issue even after purchase. We'll certainly check and help you out.
The performance or privacy issues which are showing at the end of AVG Internet Security scan are not an actual issue but a campaign pop-up about AVG Secure VPN and AVG TuneUp program. The issues listed can be fixed by those two programs, so if you want to purchase those programs, please click on resolve now, it will be redirected to purchase page or if you do not wish to purchase it, just click on "skip for now' and skip those campaign pop-ups
We have classified AVG products into protection, performance and privacy. AVG is well known for it's protection software but most of the user not aware of the other AVG Products which could be so helpful. In order to make aware of our other products and it's use, this feature is added as a campaign. A lot of our customers benefitted through this service, if you would like to disable it, we can help you with that. Please follow the below article to disable AVG offers: | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-antivirus-popup-notifications&q=popups&supportType=home)
Thank you and keep us updated.
Hi! I already paid the subscription, and when I asked to solve issues, is asked me for the payment again.