I am a paying customer but I have been wrongly downgraded to Free version!

Hello Neil,

We are sorry for the inconvenience caused.
To investigate further, we have sent you an email and asked for a screenshot.
Please rever to our email for further assistance.
Thank you.

Please help! I need to speak directly to an AVG staff person on chat but cannot find how to do this??

Hello Neil,

We are sorry for the inconvenience caused.
To investigate further, we have sent you an email and asked for a screenshot.
Please rever to our email for further assistance.
Thank you.