I am having problems with my VPN " using too many devices". VPN is not listed under my subscr

Hello Keith,

We sincerely apologize for the inconvenience caused.
We've received similar reports and it has already been escalated to the concerned team.
We request your patience in this regard.
Thank you for understanding.

The vpn is telling me there are too many devices being used and I cannot connect with my phone.  AS this is not listed under my subscriptions in my account, I am not really sure how to tell what all is using the VPN.

Hello Keith,

We sincerely apologize for the inconvenience caused.
We've received similar reports and it has already been escalated to the concerned team.
We request your patience in this regard.
Thank you for understanding.