I am locked out of Tune up

AVG Performance
2

Hello Rikki. Please follow the below instructions to disable the password protection.

1) Please open registry editor (http://bit.ly/1NjYbJg)
2) Take a back up of your registry before making changes to it. To back up your registry please click on this link http://bit.ly/1aeiKoa
3) Then follow the below instructions based on your version of OS (32bit or 64bit)

Windows 32-bit
HKEY_LOCAL_MACHINE\SOFTWARE\AVG\AWL2014\Protection
Change value “Enabled” from 1 to 0

Windows 64-bit
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\AVG\AWL2014\Protection
Change value “Enabled” from 1 to 0

Please feel free to contact us should you need any further assistance.

3

Hello Rikki. Please follow the below instructions to disable the password protection.

1) Please open registry editor (http://bit.ly/1NjYbJg)
2) Take a back up of your registry before making changes to it. To back up your registry please click on this link http://bit.ly/1aeiKoa
3) Then follow the below instructions based on your version of OS (32bit or 64bit)

Windows 32-bit
HKEY_LOCAL_MACHINE\SOFTWARE\AVG\AWL2014\Protection
Change value “Enabled” from 1 to 0

Windows 64-bit
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\AVG\AWL2014\Protection
Change value “Enabled” from 1 to 0

Please feel free to contact us should you need any further assistance.

1

I am locked out of Tune Up . every time I place the password in it returns to LOG in.