I am no able to sign in to my Amazon account from this morning

AVG Protection
6

Hi Rakesh,
Thank you for contacting AVG. I see you are facing issues with accessing your Amazon account. I am sorry for the inconvenience. To troubleshot this, I would suggest you to set the website to the exceptions. Although it is generally not recommended, you may want to exclude certain files, folders, or websites from scanning to speed up your scans or to avoid false-positive detections. Refer the article to add the website to exceptions:
Excluding certain files or websites from scanning in AVG AntiVirus (https://support.avg.com/SupportArticleView?l=en&urlname=avg-antivirus-scan-exclusions&retUrl=support_Internet_Security)
I hope this helps resolving your issue. Thanks and keep us updated.

7

Hello,

Cannot log in to Amazon. Keep getting URL Phishing Threat.

What is the issue please?

1

I am no able to sign in to my Amazon account from this morning because AVG thinks it is infected with URL: Phishing. Code I am given to share with AVG support is  "c41817bc5435/2023-04-28T01:45:12.848Z".

This site can’t be reached

The webpage at https://www.amazon.com.au/ap/signin?openid.pape.max_auth_age=0&openid.return_to=https%3A%2F%2Fwww.amazon.com.au%2Fap%2Fsignin%3Fopenid.pape.max_auth_age%3D900%26openid.return_to%3Dhttps%253A%252F%252Fwww.amazon.com.au%252Fgp%252Fyourstore%252Fhome%253Fpath%253D%25252Fgp%25252Fyourstore%25252Fhome%2526signIn%253D1%2526useRedirectOnSuccess%253D1%2526action%253Dsign-out%2526ref_%253Dnav_AccountFlyout_signout%26openid.assoc_handle%3Dauflex%26openid.mode%3Dcheckid_setup%26openid.ns%3Dhttp%253A%252F%252Fspecs.openid.net%252Fauth%252F2.0&openid.assoc_handle=auflex&openid.mode=logout&openid.ns=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0 might be temporarily down or it may have moved permanently to a new web address.

 

5

We do understand your concern, Rakesh. Please accept our apologies for the inconvenience.
Initially, please share us the screenshot of the threat notification that you receive from AVG, after clicking on 'See details' in it, for better clarity.

4

This is not an ideal solution. Why has it started happening all of a sudden from today? It was not a problem before.

2

Hello,

Cannot log in to Amazon. Keep getting URL Phishing Threat.

What is the issue please?

3

Hi Rakesh,
Thank you for contacting AVG. I see you are facing issues with accessing your Amazon account. I am sorry for the inconvenience. To troubleshot this, I would suggest you to set the website to the exceptions. Although it is generally not recommended, you may want to exclude certain files, folders, or websites from scanning to speed up your scans or to avoid false-positive detections. Refer the article to add the website to exceptions:
Excluding certain files or websites from scanning in AVG AntiVirus (https://support.avg.com/SupportArticleView?l=en&urlname=avg-antivirus-scan-exclusions&retUrl=support_Internet_Security)
I hope this helps resolving your issue. Thanks and keep us updated.