I am not able to install the updates

Hello Francesco,
I apologize for the inconvenience you experienced in this case. Please let me know the exact error message you have receive while updating, so that I am glad to assist you with the same. Please feel free to get back to us for any issues with AVG. Thank you.

When I decide to install the new update, the tools download them start to install and when it reach 2/3 of the installation it return back with message, the update cannot be installed
Help ?
Thanks
Francesco Schino
ps: I have Windows 7

Done, now is everything ok.
Thanks for support
Francesco Schino

Hello Francesco, I apologize for the inconvenience caused. Please re-install your AVG PC tune up to fix this issue. Please click the link http://avgread.me/1bsfXsZ and run tune up remover tool to uninstall your AVG PC tune up. Please refer the following link http://avgread.me/1ERJxSd to install your AVG PC tune up program.Thank you.

User-added image

This is the message I get, when the update 15.0.1001.638  of 15,3 mega starts and ends
Thanks for your support
Francesco

Hello Francesco,
I apologize for the inconvenience you experienced in this case. Please let me know the exact error message you have receive while updating, so that I am glad to assist you with the same. Please feel free to get back to us for any issues with AVG. Thank you.

Done, now is everything ok.
Thanks for support
Francesco Schino