I am not connected to the internet when I am connected to the internet

AVG VPN
6

could ne your connection, have you tried to turn off then on the router or modem

1

Hello, I wanted to use the vpn, but when selecting the most optimal, it remains that I need to connect to the internet, I try another place and the same thing happens I do not know if this happens to someone else and how could it be solved

2

could ne your connection, have you tried to turn off then on the router or modem

5

I have already tried restarting modem and router, uninstalling it, reinstalling it was not helpful either, and I am not going to pay something that or a free trial works for me, is there anything else that can be of help? I have fiber optics, I don't know if that affects something

3

I have already tried restarting modem and router, uninstalling it, reinstalling it was not helpful either, and I am not going to pay something that or a free trial works for me, is there anything else that can be of help? I have fiber optics, I don't know if that affects something

4

Hello Daniel, 

We are really sorry for the inconvenience caused to you.We will check and help you to resolve it. 

Can you please change location in AVG Secure VPN and check whether its working?  Keep us updated. Thank you.