Hello Helena,
We are sorry to know that you also have the same problem. To assist you better, could you please let us know the name of the AVG program you have purchased?
Thank you
Jan,
We regret the inconvenience caused to you. We are unable to locate any active paid programs under your records, we suggest you to get connected with our technical support http://avgclick.me/AVGtechnical via online chat where they will help you to locate your program and help you with the activation. Thank you!
I am payed AVG and not find ACTIVATE button 
I have the same problem. I want my money back and I'll just choose another software.
Jan,
We regret the inconvenience caused to you. We are unable to locate any active paid programs under your records, we suggest you to get connected with our technical support http://avgclick.me/AVGtechnical via online chat where they will help you to locate your program and help you with the activation. Thank you!