I am not hour customer. You have stilen 899 kr from my account. I have contacted yoy and answered yo

AVG Protection
3

Hello Kristin,
Thank you for contacting AVG Community Support.
We regret the inconvenience caused. This isn't the experience we want you to have. We'll check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

1
You have stolen 899 nok from ny card. I do not use avg and I haven't had a computer in years. I ended my subscription after one payment several years ago. Give me a refund immediately or I have to go ti the police. I have cancelked, unscribed and done all I can for years to get rid of you. Pay me back. 
I am shocked that you have taken money from my card. I know others have the same problem. 
Refund today. 
Kristin Syverud. 
2

Hello Kristin,
Thank you for contacting AVG Community Support.
We regret the inconvenience caused. This isn't the experience we want you to have. We'll check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.