Georgios,
You are not the only one getting poor support from AVG. My particular case (case #04920885) which also coincidentally involves an AVG VPN product was first raised on July 6th and to date, it still remains unresolved, as it is still awaiting "somebody from the appropriate team to send me an email with the solution".
Hello Georgios,
We have sent an email to your registered email address requesting additional information about your AVG subscription, please reply back to the email with the requested information, so we can help you. Thank you for understanding.
I want my money back!!! YOU have the worst service online! I PAID for AVG secure VPN before two months and i can't use it!!! It's awful!
Hello Georgios,
We have sent an email to your registered email address requesting additional information about your AVG subscription, please reply back to the email with the requested information, so we can help you. Thank you for understanding.
GEORGIOS, Also if you post again on the Community please refrain from using slang offensive language.
AVG Guru
Georgios,
You are not the only one getting poor support from AVG. My particular case (case #04920885) which also coincidentally involves an AVG VPN product was first raised on July 6th and to date, it still remains unresolved, as it is still awaiting "somebody from the appropriate team to send me an email with the solution".
User Philip Leong has posted their own topic (https://support.avg.com/answers?id=906b0000000DvEQAA0).
AVG Guru