I am stuck in passive mode i lost the password to this

Hello Allen.
Thank you for contacting AVG Community Support.
We have already replied to your other post please check that for further help.
We'd recommend you keep the entire conversation in one threat to speed up the resolution.
Thanks for your understanding in advance.

turn off my passive mode please

Hello Allen.
Thank you for contacting AVG Community Support.
We have already replied to your other post please check that for further help.
We'd recommend you keep the entire conversation in one threat to speed up the resolution.
Thanks for your understanding in advance.

Hello Joseph,
You've reached the AVG community support forum.
We appreciate your suggestion. Please write back to us in your own/new post, so that we can locate your account, obtain further details and help you accordingly.

Thank you for understanding in advance!