I am trying to install avg but i keep getting it is not a microsoft app

General discussion
5

Hi Michael,

We're sorry for the inconvenience caused.
We've already replied to your previous post. Please keep up the conversation over a single community thread for better assistance. Thanks!

1

I also bought a service from avg that would install this app for me but again could not use because i cant open the installation file i just keep getting its not a microsoft APP ,this is getting very frustrating???

3

Just to let you know i was able install the AVG App myself i found out that my window 11 lap book was in S Mode so had to disable the setting to allow me to install.My Case number was 19215171 and i like to thank Karthika for putting me on the correct path.Apparently it seems quite a common issue with new laptops with window 11 as microsoft trying to guide you to their products. Thanks.

2

Hi Michael,

We're sorry for the inconvenience caused.
We've already replied to your previous post. Please keep up the conversation over a single community thread for better assistance. Thanks!

4

Thank you for updating the status, Michael.

Glad to hear that our tech support team were able to help you.
Windows S mode is a version of Windows that's streamlined for security and performance, while providing a familiar Windows experience. To increase security, it allows only apps from Microsoft Store.
Please feel free to write back to us if you need further assistance.