Hi Michael,
We apologize for the inconvenience caused.
Could you let us know whether you've followed the instructions provided in your previous post and changed the "Microsoft app recommendation settings" in your computer to "Anywhere"?
If you're facing a hard time following those instructions, we'd recommend that you contact our customer care over the phone using the below toll-free numbers:
- USA & CA: +1 925 732 4274
- AU & NZ: +61 281 034 937
- UK: +44 1163 668 542
They'll guide you through the process of changing your "Microsoft app recommendation settings" and with the installation as well.
Thank you for understanding in advance!
Last week i asked how i can download avg when my new lap book wont download the file to install. After several messages avg said i could get free remote service???. I went to the website stated filled in my case number etc and clicked Connect to an expert where again i could not open the down loaded file as requested.
Hi Michael,
We apologize for the inconvenience caused.
Could you let us know whether you've followed the instructions provided in your previous post and changed the "Microsoft app recommendation settings" in your computer to "Anywhere"?
If you're facing a hard time following those instructions, we'd recommend that you contact our customer care over the phone using the below toll-free numbers:
- USA & CA: +1 925 732 4274
- AU & NZ: +61 281 034 937
- UK: +44 1163 668 542
They'll guide you through the process of changing your "Microsoft app recommendation settings" and with the installation as well.
Thank you for understanding in advance!