Hello Carol,
We can understand that you are unable to access Microsoft files after the AVG installation. We suggest to use this link to disable AVG and check whether you can access your Microsoft files.
Thank you.
I had an issue with Outlook restarting after an AVG update. Here is what I did to fix it. I downloaded the Microsoft Office Configuration Anylizer direct from Microsoft site ( https://www.microsoft.com/en-us/download/details.aspx?id=36852 ) Install this and choose which office product to run it on. Mine found out that the AVG plugin for outlook was the culprit and fixed it. After you let it fix your issue, then open AVG and check to see that it is protecting everything it should be. If it is not then select fix in the top right corner of AVG console. After it does what it needs to you will most likely need to reboot and Word should work fine.
I did this with my Outlook and it cleared the Outlook restarting problem
Regards
Bobby
Hello Carol,
We can understand that you are unable to access Microsoft files after the AVG installation. We suggest to use this link to disable AVG and check whether you can access your Microsoft files.
Thank you.
My Microsoft Word will not loaf as it "unable to load due to a problem" since I installed new AVG. Dont think that I want ZEN either.
I had an issue with Outlook restarting after an AVG update. Here is what I did to fix it. I downloaded the Microsoft Office Configuration Anylizer direct from Microsoft site ( https://www.microsoft.com/en-us/download/details.aspx?id=36852 ) Install this and choose which office product to run it on. Mine found out that the AVG plugin for outlook was the culprit and fixed it. After you let it fix your issue, then open AVG and check to see that it is protecting everything it should be. If it is not then select fix in the top right corner of AVG console. After it does what it needs to you will most likely need to reboot and Word should work fine.
I did this with my Outlook and it cleared the Outlook restarting problem
Regards
Bobby