I am unable to connect my AVG my account to AVG pro cleaner

When I am trying to connect I get a error message "you don't have internet connection please check the internet connection" but I was connected with the internet and my internet speed is 7 mb/s.

Hello Belgin,

I understand the inconvenience.
I request you to submit the issue to our mobile team.
Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in the details and click on the option "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team.