I am using AVG Ultimate, but I have no internet connectioning if VPN is switched on

AVG VPN
7

Hello Theo,

We apologize for the inconvenience.
Please confirm whether you are not able to access any websites when AVG Secure VPN is turned on.
Or the entire internet connection on your system is turned off.
Thank you.

9

Theo, we apologize for the inconvenience caused.
I'd like to inform that we are aware of this issue and have released a fix. I would request you to uninstall AVG Secure VPN, install it again to apply the fix.
If the issue persists after reinstalling, do not hesitate to let us know.

8

At turn on my PC, the vpn is always off. When I let it off, I have connection wih internet continously. However when I switch on vpn, then WIFI falls away, but the connection with my router in in tact. So no internet with vpn on. At solving the problem with W 10 it is told that the standart gateway was lost. Thereafter it is repeating the same problem again and again. It is horrible

6

during 11/2 yea the startup of my pc was was terrible wrong and I lost every time the internet connection. Since the automatic Windows update last week, gfor the first time it is changed and it works perfect for 100%. I am very content now and I hope that it will be staying on. Thank you.

1

When I switch of VPN, then WIFI is working perfect.
At switching on VPN the internet connection falls out. I hope you can solve this problem, so I can safely use my PC

2

Thank you for letting us know, Theo.
We're glad that your issue got resolved. 
Feel free to contact us for any further assistance with AVG.
Stay safe and healthy!

5

At turn on my PC, the vpn is always off. When I let it off, I have connection wih internet continously. However when I switch on vpn, then WIFI falls away, but the connection with my router in in tact. So no internet with vpn on. At solving the problem with W 10 it is told that the standart gateway was lost. Thereafter it is repeating the same problem again and again. It is horrible

4

during 11/2 yea the startup of my pc was was terrible wrong and I lost every time the internet connection. Since the automatic Windows update last week, gfor the first time it is changed and it works perfect for 100%. I am very content now and I hope that it will be staying on. Thank you.

3

Hello Theo,

We apologize for the inconvenience.
Please confirm whether you are not able to access any websites when AVG Secure VPN is turned on.
Or the entire internet connection on your system is turned off.
Thank you.