I asked a question and got a reply from Zybnet AVG Technologies asking me to download a tool to help resolve a problem. Is it safe to do this

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1

Yes, It's quite definitely safe. Zbynek is an AVG employee. You should actually have posted in your topic (https://support.avg.com/answers?id=906b0000000D4tgAAC)

2

Yes, It's quite definitely safe. Zbynek is an AVG employee. You should actually have posted in your topic (https://support.avg.com/answers?id=906b0000000D4tgAAC)