I bought a new AVG anti virus at it won't install...tried everything?

AVG Protection
3

Hello Elize. I am sorry for the inconvenience caused. For your information, you have purchased AVG Internet security 2015. I would request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218

To download the remover tool, please click on this link: http://www.avg.com/utilities.

Then Please download and install AVG Internet security 2015 via http://www.avg.com/us-en/download .

I hope your issue will be fixed. Thank you.

2

Hello Elize. I am sorry for the inconvenience caused. For your information, you have purchased AVG Internet security 2015. I would request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218

To download the remover tool, please click on this link: http://www.avg.com/utilities.

Then Please download and install AVG Internet security 2015 via http://www.avg.com/us-en/download .

I hope your issue will be fixed. Thank you.

1

I bought a new AVG antivirus and it won't install, tried everything!!