I bought a year of Ultimate, I'm still seeing ads

Bryan,
You can find answer to your question together with your another post here https://support.avg.com/answers?id=906b0000000DfYK .
Please try keep whole conversation in one question/thread to speed up resolution.

I bought a year of Ultimate for Android for $19.99 but, I'm still seeing ads and I'm being asked if I want to stop seeing ads!  Also, I got charged $10.90 for a year of Pro!  I thought Ultimate included everything ie Pro?  What is the problem and how do YOU fix it?!!!!!
Bryan,
You can find answer to your question together with your another post here https://support.avg.com/answers?id=906b0000000DfYK .
Please try keep whole conversation in one question/thread to speed up resolution.