Pauline, Staple probably downloaded & installed the 'trial' version instead of the fully 'paid for' version. Have a look @ this article (https://support.avg.com/SupportArticleView?urlname=How-to-transfer-AVG-license-to-a-new-computer).
AVG Guru
How do I get my tune up AVG to work on this new Windows 8 as it keeps saying my free trial is over However I bought a two on the 20th July P M Padley ref 32-1551409
Pauline, Staple probably downloaded & installed the 'trial' version instead of the fully 'paid for' version. Have a look @ this article (https://support.avg.com/SupportArticleView?urlname=How-to-transfer-AVG-license-to-a-new-computer).
AVG Guru
AVG Guru