I bought avg protection CD

Hello Debbie,
Unfortunately, I couldn't locate your product under the provided email id. Please make sure whether you have registered your product under our website and logged in your AVG My Account to view the subscription. Please feel free to contact us for further assistance.
Thank you.

I just bought avg protection from office depot how do i get the cd to run . thanks debbie

Hello Debbie,
Unfortunately, I couldn't locate your product under the provided email id. Please make sure whether you have registered your product under our website and logged in your AVG My Account to view the subscription. Please feel free to contact us for further assistance.
Thank you.