I Bought AVG protection on internet from AVG site but cant install it

AVG Protection
2

HELLO

MAY I SCREAM A LITTLE LOUDER? ONLY IF YOU ALLOW ME TO OR IN THIS CASE FORCING ME TO DO SO I REQUESTED A FULL REFUND AS I AM UNABLE TO INSTALL THUS USAGE IS COMPLETELY OUT OF QUESTION.


NOW PLEASE UNDERSTAND THAT ASKING ME TO WAIST VALUE ABLE TIME TO GET THERE AND GET A SCREEN SHOT IS JUST PART OF THE DELAYING TACTICS.

THE SIMPLE THING IS I BOYGHT YOUR PRODUCT AND DUE TO COMPLETETLY COMPLICATED PROCEDURE AM UNABLE TO INSTALL SO SINCE I NEVER USED I9T I DESERVE A FULL REFUND TO MY CARD.

SYED ZEESHAN ALAM

3

Hello Syed.
We sincerely apologize for the inconvenience caused. We certainly understand your concern. I have sent you an email instruction to get connected with our remote support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue. Thank you.

6

Hello Syed,
We certainly understand how frustrating it is to have to go through this and I regret the inconvenience that it has caused. Could you please let us know whether you have received any error message while accessing your AVG My Account? If so please provide us with the screenshot of the message so that we could analyze the issue and assist you better in resolving it.
Thank you.

7

MAY I SCREAM A LITTLE LOUDER? ONLY IF YOU ALLOW ME TO OR IN THIS CASE FORCING ME TO DO SO I REQUESTED A FULL REFUND AS I AM UNABLE TO INSTALL THUS USAGE IS COMPLETELY OUT OF QUESTION.
HELLO

NOW PLEASE UNDERSTAND THAT ASKING ME TO WAIST VALUE ABLE TIME TO GET THERE AND GET A SCREEN SHOT IS JUST PART OF THE DELAYING TACTICS.

THE SIMPLE THING IS I BOYGHT YOUR PRODUCT AND DUE TO COMPLETETLY COMPLICATED PROCEDURE AM UNABLE TO INSTALL SO SINCE I NEVER USED I9T I DESERVE A FULL REFUND TO MY CARD.

SYED ZEESHAN ALAM

1

Dear Sir/Madam

I am very furstrated as i bought your 2 products 1 intentional and second one i did not want but was given and charged on my card, the product i did not want is Robo form. i only intended to buy AVG protection only.
my invoice number is m3002111702 and purchase date is 12-09-2015 and invoice value is GBP 80;00, io have never used it and sent numerous emails and querries to allow me to know how to install and i f itry through AVG My Account it never works. this problem has only one solution that please refund my money.

Thanks
Syed Zeeshan Alam
00 92 321 4997861

5

MAY I SCREAM A LITTLE LOUDER? ONLY IF YOU ALLOW ME TO OR IN THIS CASE FORCING ME TO DO SO I REQUESTED A FULL REFUND AS I AM UNABLE TO INSTALL THUS USAGE IS COMPLETELY OUT OF QUESTION.
HELLO

NOW PLEASE UNDERSTAND THAT ASKING ME TO WAIST VALUE ABLE TIME TO GET THERE AND GET A SCREEN SHOT IS JUST PART OF THE DELAYING TACTICS.

THE SIMPLE THING IS I BOYGHT YOUR PRODUCT AND DUE TO COMPLETETLY COMPLICATED PROCEDURE AM UNABLE TO INSTALL SO SINCE I NEVER USED I9T I DESERVE A FULL REFUND TO MY CARD.

SYED ZEESHAN ALAM

4

Hello Syed,
We certainly understand how frustrating it is to have to go through this and I regret the inconvenience that it has caused. Could you please let us know whether you have received any error message while accessing your AVG My Account? If so please provide us with the screenshot of the message so that we could analyze the issue and assist you better in resolving it.
Thank you.