I bought AVG tune-up multi-device

Hi Mary,

We're glad to look into this & help you.
Initially, it isn't recommended to share the order details over this post.
AVG TuneUp is an optimization tool that helps us to enhance the computer's performance.
Hence, if there are any other optimization tools installed on your computer, then you might experience this issue.
As we're uncertain about the maintenance subscription to which you refer, would you be so kind to share us the screenshot of the message that you receive?

I bought AVG tune up multi-device on 4/17/2020 for 37.49 ( order # removed)
It states it cannot download it unless uninstall my paid maintenance subscription.
What is the problem?
Thank you,
Mary

Hi Mary,

We're glad to look into this & help you.
Initially, it isn't recommended to share the order details over this post.
AVG TuneUp is an optimization tool that helps us to enhance the computer's performance.
Hence, if there are any other optimization tools installed on your computer, then you might experience this issue.
As we're uncertain about the maintenance subscription to which you refer, would you be so kind to share us the screenshot of the message that you receive?