I bought it but

AVG VPN
9

Thank you so much!! It has all worked very well and it's working!

8

Hi Kathy,

We will help you to get this issue resolved.

We don't see any active AVG Secure VPN subscription under your email address.

Please provide us the order number or the invoice details for the purchase to locate the order and to help you further.

Thanks,
Vishnu Vardan

1

It's still telling me that my free trial is running down. How do I get it to actually show that it's been purchased?

5

Thank you so much!! It has all worked very well and it's working!

6

I am happy to hear that your issue is resolved.

I appreciate your time and co-operation.

2

Order Date:
July 27, 2018

14949213338. AVG Secure VPN

3-year subscription, 1 computer
Billed every 3 years
$107.64
I see that I used a different email, ap****xx@yahoo.com, perhaps that is the problem

3

Hi Kathy,

We will help you to get this issue resolved.

We don't see any active AVG Secure VPN subscription under your email address.

Please provide us the order number or the invoice details for the purchase to locate the order and to help you further.

Thanks,
Vishnu Vardan

4

Yes, we could see that the product is registered with a different email address.

We suggest to refer this article and follow the instructions to activate your AVG Secure VPN subscription with ap***xx@yahoo.com email address.

Please keep us informed about the status of the issue to help you further.

7

It's still telling me that my free trial is running down. How do I get it to actually show that it's been purchased?