I bought the AVG Internet Security 3 DAYS AGO, your tech tried to help, said he "elevated" the insta

AVG Protection
3

Hello Michael,
We regret for the inconvenience caused. Upon checking with your previous case history we can see that you have created two parent tickets. We wish to keep you informed that you have been contacted our senior most technical support for link scanner issue and it has been resolved from our side. We also see that you have contacted to our sales team for renewal and you have stated 20% offer for discount and it has been neglected from our level one support team. Since you have mentioned that you need refund for your AVG Program and it has been escalated to our senior team. We had replied that you have crossed your refund policy period and also we can gave you the suggestion to increase validity for 3 months. We need your confirmation through email.Please try to reply via through email to get connect with our sales team. Thank you for understanding.

1

I bought the AVG Internet Security 3 DAYS AGO, your tech tried to help, said he "elevated" the install to a "higher level" tech… paid $69.00 USD for a product I cannot use!!! If AVG cannot fulfill their obligations, then I wish to have a FULL REFUND.

r/Michael

2

Hello Michael,
We regret for the inconvenience caused. Upon checking with your previous case history we can see that you have created two parent tickets. We wish to keep you informed that you have been contacted our senior most technical support for link scanner issue and it has been resolved from our side. We also see that you have contacted to our sales team for renewal and you have stated 20% offer for discount and it has been neglected from our level one support team. Since you have mentioned that you need refund for your AVG Program and it has been escalated to our senior team. We had replied that you have crossed your refund policy period and also we can gave you the suggestion to increase validity for 3 months. We need your confirmation through email.Please try to reply via through email to get connect with our sales team. Thank you for understanding.