Emanuele,
Thank you for reaching out to us with your concerns. We apologize for the difficulties. We see that you have purchased AVG Internet Security - Unlimited (1 year subscription) which is valid till 3/3/2018.
We are currently undergoing a major system update which may prevent your AVG products from appearing in your AVG MyAccount. This issue does not impact the functionality of your previously installed products, nor does it affect the installation or activation processes of newly purchased AVG products.
You can download or install your AVG programs from our official website: http://www.avg.com/us-en/download.
Please, feel free to let us know if you require any further assistance. Thank you.
I bought the product number 701-6958506 but can not find in my products on a subscription I can not use it. I await explanations
Emanuele,
Thank you for reaching out to us with your concerns. We apologize for the difficulties. We see that you have purchased AVG Internet Security - Unlimited (1 year subscription) which is valid till 3/3/2018.
We are currently undergoing a major system update which may prevent your AVG products from appearing in your AVG MyAccount. This issue does not impact the functionality of your previously installed products, nor does it affect the installation or activation processes of newly purchased AVG products.
You can download or install your AVG programs from our official website: http://www.avg.com/us-en/download.
Please, feel free to let us know if you require any further assistance. Thank you.