Hello Christopher,
You've reached the AVG community support forum.
First and foremost, allow me to apologize for the inconvenience you are experiencing. The experience you shared, is not the intended experience we wanted for you to have had.
Upon checking your account, I can see that your concern was escalated to our senior tech support team and the highest priority has already been assigned to your case.
To further look into the delay in response, I've escalated this community case to our senior community support team. They'll check the status with our senior tech support team and get back to you at the earliest possible.
Meanwhile, your continued patience is very much appreciated.
Thank you for understanding in advance!
now how much longer am i going to wait for a reply back since our last chat. have the upper gods gone on a vacation. ??? and you guys are the experts. its quite frighting
Hello Christopher,
You've reached the AVG community support forum.
First and foremost, allow me to apologize for the inconvenience you are experiencing. The experience you shared, is not the intended experience we wanted for you to have had.
Upon checking your account, I can see that your concern was escalated to our senior tech support team and the highest priority has already been assigned to your case.
To further look into the delay in response, I've escalated this community case to our senior community support team. They'll check the status with our senior tech support team and get back to you at the earliest possible.
Meanwhile, your continued patience is very much appreciated.
Thank you for understanding in advance!