I can login to avg and into zen but not antitheft. Says my username or password is wrong

AVG Protection
6

Hello Robert,
We regret for the inconvenience caused. If you have forgotten Anti-Theft password. then please follow these steps on the article http://avgread.me/1WvQqze . Do not remove your device from the Remote Management at avgmobilation, Removing the device will keep it locked. Also device must be connected to a known network Use your AVG MyAccount or Google Account.

If the issue still persists please click on the following link http://bit.ly/1EC8H4H and fill out necessary details and click on Email option. Our AVG mobile team will reply back to you via email as soon as possible.
Thank you.

9

Hello Robert,
We regret for the inconvenience caused. If you have forgotten Anti-Theft password. then please follow these steps on the article http://avgread.me/1WvQqze . Do not remove your device from the Remote Management at avgmobilation, Removing the device will keep it locked. Also device must be connected to a known network Use your AVG MyAccount or Google Account.

If the issue still persists please click on the following link http://bit.ly/1EC8H4H and fill out necessary details and click on Email option. Our AVG mobile team will reply back to you via email as soon as possible.
Thank you.

1

I can login to avg and into zen but not antitheft.  Says my username or password is wrong. At least one other user is having identical issue it appears.

8

Hello Darren,
We apologize for the inconvenience caused. I suggest you to contact our dedicated support team for AVG products for mobile devices by clicking on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select the OS as Android then the name of AVG Program that you installed in your mobile and in "Description" please elaborate the issue and finally click on "Email" option. AVG mobile team will reply back to you via email with the resolution. Thank you.

2

Same thing happened to me. I have actually changed my password 3 times. I can log on at my AVG account but not in Anti theft using my myAVG account. I think the My AVG and Anti theft is not in sync.

4

Hello Pearl,
We regret for the inconvenience caused. Please use the link http://bit.ly/1EC8H4H to get connected to our mobile support team and fill out necessary details and click on Email option. Our AVG mobile team will analyze the issue and reply back to you via email as soon as possible. Please feel free to contact us for further assistance.
Thank you.

5

seriously… this is your response… that i don't know my signon when i clearly stated that i can log into my acct and to zen… just not antitheft… they use the same signon.  Clearly whomever answered didn't even read… or doesn't understand english well enough to understand… EXTREMELY DISSAPPOINTING

The mobilation web site is not working correctly… mayby you should glance at that!!

7

This has happened to me aswell, been trying for days to get on to it but keeps saying wrong user name or password, but same as you guys, i can still log into account and zen, but not antitheft. 

3

Hello Robert,
We certainly understand your concern. Please use the link http://bit.ly/1EC8H4H to get connected to our mobile support team and fill out necessary details and click on Email option. Our AVG mobile team will analyze the issue and reply back to you via email as soon as possible.