Hi Oleg,
We're glad to help you with the order info.
It isn't recommended to share the order info over this public post. However, we're unable to locate the order with the provided info.
We've already sent you an email (on Aug 23rd) requesting these info. Please share us the screenshot of the description that clearly shows the charges by replying to that email, to keep the conversation in a single thread.
On 21 Aug 2021, time 14.44 I process a payment for a one year AVG and my order number is 35416447. I am still waiting for for the Antivirus up to now. Merchant Category Code (MCC)is 5817. (Card info & amt details removed) I am still waiting for for the Antivirus up to now. Please kindly advise
Hi Oleg,
We're glad to help you with the order info.
It isn't recommended to share the order info over this public post. However, we're unable to locate the order with the provided info.
We've already sent you an email (on Aug 23rd) requesting these info. Please share us the screenshot of the description that clearly shows the charges by replying to that email, to keep the conversation in a single thread.
We're glad to help you with the order info.
It isn't recommended to share the order info over this public post. However, we're unable to locate the order with the provided info.
We've already sent you an email (on Aug 23rd) requesting these info. Please share us the screenshot of the description that clearly shows the charges by replying to that email, to keep the conversation in a single thread.
Thank you for the screenshots, Oleg.
We are uncertain about your screenshot language.
We've resent an email asking for details to find your subscription. Please check and reply to us with all possible details.
Thank you.
We are uncertain about your screenshot language.
We've resent an email asking for details to find your subscription. Please check and reply to us with all possible details.
Thank you.