I can not update my avg free me says access denied

Hi Carmen,

We apologize for the inconvenience caused. We will definitely help you with that. Please provide us the screenshot http://avgclick.me/getscreenshot of the error message so that we could check and assist you better.

Thank you.

I can not update my AVG free me says Access denied. Help. Thanks

Hi Carmen,

We apologize for the inconvenience caused. We will definitely help you with that. Please provide us the screenshot http://avgclick.me/getscreenshot of the error message so that we could check and assist you better.

Thank you.

Carmen, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru