I can´t unlock my cellphone

Android products
4

Hello Loury,
We are sorry to know that the issue persists. To fix this issue, we suggest you to contact our AVG Mobile support. Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. Also when filling out your details choose Yes for the Question "Are you currently using any paid/trial AVG products?" even though you may be using the Free version and fill out necessary details and click on Email option. The AVG mobile team will reply back to you via email with a resolution.
Thank you.

1

I have "AVG Anti-Theft" in my cellphone and it since at nigth has been unlock and I was in the web page for can solution my problem, but the options aren´t possibles, for example: they say "Through the link "I forgot my PIN"" but in my cellphone isn´t this option, also say "Use the previous SIM card" I did all this but neither, and for finished I went to the option "Through avgmobilation.com" but I don´t know with is my account. What I must do? Can you help me?

2

Loury, Please note that this Community deals mainly with the technical queries regarding AVG Windows products. AVG Android support is provided through email only.
AVG Guru

3

Hello Loury,
We are sorry to know that the issue persists. To fix this issue, we suggest you to contact our AVG Mobile support. Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. Also when filling out your details choose Yes for the Question "Are you currently using any paid/trial AVG products?" even though you may be using the Free version and fill out necessary details and click on Email option. The AVG mobile team will reply back to you via email with a resolution.
Thank you.