I cancelled my subscription at least a year ago and was charged $59.99 on my credit card yesterday

Hello Neryl,

We regret the inconvenience caused.
Upon checking your account, we can see that you've already contacted our concerned team & raised a refund ticket. They've already processed your refund & sent you an email confirmation.
The refunded amount may take upto 7 business days to reflect in your account.
Let us know if you need further assistance.

I cancelled my subscription at least a year ago and was charged $59.99 on my credit card yesterday. Nov 7th. 2021.
I would ike this re credited and assured my subscription is cancelled - again!

Hello Neryl,

We regret the inconvenience caused.
Upon checking your account, we can see that you've already contacted our concerned team & raised a refund ticket. They've already processed your refund & sent you an email confirmation.
The refunded amount may take upto 7 business days to reflect in your account.
Let us know if you need further assistance.