I cannot connect VPN

Hi Roland,

We're glad to look into this & help you.
Please let us know the operating system of the device in which you're experiencing the issue & what happens exactly while attempting to connect through Secure VPN.
Do you receive any error message? If so, share us the screenshot of it for better clarity. 

for some reason my vpn isnt connecting, is there anything i can do different?

Hi Roland,

We're glad to look into this & help you.
Please let us know the operating system of the device in which you're experiencing the issue & what happens exactly while attempting to connect through Secure VPN.
Do you receive any error message? If so, share us the screenshot of it for better clarity.