I cannot download AVG Pro after buying it when my trial had finished

Hello Ralph,
We apologize for the inconvenience.
To assist you better, could you please let us know the error you receive when you try to install AVG, please send us the screenshot of the error message you receive? http://avgclick.me/getscreenshot
Thank you.

I used my trial up was very satisfied with it decided to buy a years subscription, I have just after almost 2 weeks with  having an account been registered with AVG.

Now I cannot download it for some reason why, not happy 

Hello Ralph,
We apologize for the inconvenience.
To assist you better, could you please let us know the error you receive when you try to install AVG, please send us the screenshot of the error message you receive? http://avgclick.me/getscreenshot
Thank you.

RALPH, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru