I cannot download my download order # 12506760538

AVG Subscription
2

Hello Mary,

I apologize for the inconvenience. I see that you have bought AVG Internet Security Unlimited, please follow the steps in this article http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to install AVG Internet Security by running AVG Remover and AVG Clear tool. These tools will help you to remove the AVG old traces installed on your computer.

If you face any difficulties, please contact us.

Regards,
Bhuvana, AVG Customer Care.

3

Hello Mary,

I apologize for the inconvenience. I see that you have bought AVG Internet Security Unlimited, please follow the steps in this article http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to install AVG Internet Security by running AVG Remover and AVG Clear tool. These tools will help you to remove the AVG old traces installed on your computer.

If you face any difficulties, please contact us.

Regards,
Bhuvana, AVG Customer Care.

1

avg cant find my order.  renewed 8/26  # 12506760538  won't download  get error number