I cannot get into AVG on my computer

Viruses & Threats
3

Hi Bonnie,

We'll look into this and help you.

Please share us the screenshot of the message to check further.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

Regarding AVG account, if you have reset your password, you will be able to access it.

However, I have sent an password reset email link to your email address registered with AVG. Please check and reset the password again.

Let us know the situation.

1

I cannot access AVG on my computer.  it says "an attempt has been made to access a secured area of AVG.  This may legitimate action but could be the result of a malware attack.  Do you want to continue?

When I log in my password won't work.  I've gone on AVG and reset my password a couple times but it still won't work.

2

Hi Bonnie,

We'll look into this and help you.

Please share us the screenshot of the message to check further.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

Regarding AVG account, if you have reset your password, you will be able to access it.

However, I have sent an password reset email link to your email address registered with AVG. Please check and reset the password again.

Let us know the situation.