Hello Julie,
We sincerely apologize for the difficulties you are currently experiencing. We appreciate your valuable effort in trying to fix it.
I have sent you an email with further instructions to be followed to get our additional support.
Please feel free to contact us for any further assistance. Thank you.
Hello Julie,
I understand how something like this can really try your patience.
Upon carefully reviewing your account, I see that you have purchased AVG Internet Security (1 computer). To get it installed in your pc, we request you to uninstall all AVG product using AVG remover tool and then install AVG Internet Security back in your pc to get your issue fixed.
To run AVG remover tool for AVG Antivirus please follow the below steps :
Please click on the below link to download remover tool
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
Accept the license agreement and then choose AVG Product and remove it.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.
Hi after the last advice I got given I removed my AVG software and then went to re-install. It says I have done successfully but then error code 0xE001003D comes up. Any help appreciated
Could you please let me know what I'm missing!
Many Thanks
Hello Julie,
We sincerely apologize for the difficulties you are currently experiencing. We appreciate your valuable effort in trying to fix it.
I have sent you an email with further instructions to be followed to get our additional support.
Please feel free to contact us for any further assistance. Thank you.
Please feel free to contact us for any further assistance. Have a great day, Aravind AVG Customer Care
I understand how something like this can really try your patience.
Upon carefully reviewing your account, I see that you have purchased AVG Internet Security (1 computer). To get it installed in your pc, we request you to uninstall all AVG product using AVG remover tool and then install AVG Internet Security back in your pc to get your issue fixed.
To run AVG remover tool for AVG Antivirus please follow the below steps :
Please click on the below link to download remover tool
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
Accept the license agreement and then choose AVG Product and remove it.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.