Hello Dorothy,
We are sorry to know that you are unable to activate AVG. Please be informed that in the Zen version of AVG, we cannot use the license number to activate the product, instead the product is activated using your AVG MyAccount credentials. We have sent you an email, please reply to that email with the license number you have, so that we can check the same and assist you further with the activation of the AVG program.
Thank you
cannot load my renewal licence on AVG ZEN…Please assist … no provision for this no matter where I attempt it
Hello Dorothy,
We are sorry to know that you are unable to activate AVG. Please be informed that in the Zen version of AVG, we cannot use the license number to activate the product, instead the product is activated using your AVG MyAccount credentials. We have sent you an email, please reply to that email with the license number you have, so that we can check the same and assist you further with the activation of the AVG program.
Thank you